Terms & Conditions
Welcome to Fashion Empire
By accessing or using our website https://www.fashionsempire.com/, you agree to be bound by these Terms & Conditions ("Terms"). Please read them carefully before making any purchases or using our services.
1. General Information
1. Company Information
Fashion Empire is a registered company specializing in handcrafted premium quality imitation jewelry. All jewelry products are designed and curated to provide customers with the finest selection of high-quality imitation jewelry.
This company is owned by Fashion Empire through Disha Bansal .
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
2. Product Information
2.1 Product Descriptions
We strive to provide accurate and detailed descriptions of our jewelry products. However, due to variations in lighting, screen resolutions, and other factors, the actual color, design, or appearance of items may differ slightly from what is displayed on the website.
2.2 Availability
All products are subject to availability. In the rare event that an item is out of stock after purchase, We will notify you and either offer a replacement or issue a refund.
2.3 Pricing
Prices are listed in [Currency]. We reserve the right to change product prices at any time without prior notice. Taxes, shipping, and handling charges will be calculated during checkout.
3. Orders and Payments
3.1 Order Process
Once you place an order, you will receive an order confirmation email. This does not guarantee the availability of the products, and we reserve the right to cancel or modify orders at our discretion.
3.2 Payment Methods
We accept various secure payment methods, including list payment methods such as credit / debit cards, PayPal, etc. All payment transactions are processed securely.
3.3 Payment Security
Your payment information is processed through secure payment gateways. We do not store your credit card details or sensitive financial information.
4. Shipping & Delivery
4.1 Shipping
We offer shipping to various locations, and all shipping charges will be displayed at checkout. Shipping times vary depending on your location, and we will make every effort to ensure timely delivery.
4.2 Delivery Times
Estimated delivery times will be provided at checkout. However, we cannot guarantee exact delivery dates due to factors such as weather conditions, postal delays, or other unforeseen circumstances.
4.3 Shipping Address
Please ensure that your shipping address is accurate and complete. We are not responsible for any delays or lost packages resulting from incorrect address details provided by you.
5. Returns & Exchanges
5.1 Return Policy
We want you to love your jewelry. If for any reason you are not completely satisfied, you can return unworn, unused, and undamaged items within 1 days of receiving your order for a refund or exchange. Please review our detailed Return Policy for more information.
5.2 Exchanges
Exchanges are allowed for defective or incorrect items, subject to availability. The return shipping cost for exchanges is the responsibility of the customer unless the error was on our part.
5.3 Non-Returnable Items
Due to hygiene reasons, we do not accept returns on certain items such as earrings or personalized / custom jewelry.
6. Buyer Protection
6.1 Secure Shopping
We provide a secure shopping environment using encrypted payment methods to protect your personal and payment information. Our website is fully compliant with industry-standard security practices.
6.2 Customer Support
Our customer support team is available 24/7 to assist you with any issues or inquiries related to your order, product, or account.
7. Limitation of Liability
8.1 No Warranty
Our jewelry products are crafted with care and attention to detail, but we make no warranties, express or implied, regarding the longevity, durability, or fitness for any specific purpose of the products.
8.2 Limitation of Liability
In no event shall Fashion Empire be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our products or website.
8. Governing Law and Dispute Resolution
10.1 Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes will be subject to the jurisdiction of the courts located in Uttar Pradesh .
10.2 Dispute Resolution
In case of any disputes, we encourage you to contact our customer support team first. If the dispute cannot be resolved amicably, it will be resolved through arbitration or mediation, as agreed upon by both parties.
Contact Us
If you have any questions or concerns about our Terms & Conditions, please contact us at:
Email: fashionweddingstudio@gmail.com
Phone: +91 9711962694
Address: D 403, Kw Sristhi Rajnagar Extension Ghaziabad 201002